Temporary Collections Clerk
Des Plaines, IL 60018
Large Financial Services Company near O'Hare is in need of a Temporary Collections Clerk to help out with some increased volume in the center. Estimated length of this assignment would be through the end of March 2019, with potential for extension.
- Handle inbound and outbound calls from customers on delinquent accounts.
- Document customer conversation re: collection efforts.
- Apply payments to accounts via wires/check by phone
- Demonstrate strong customer service, including good listening skills, and ability to present multiple solutions.
- Various other duties as assigned.
Monday- Friday: 8am-5pm or 10am-7pm; might be an occasional Saturday (8am-Noon), but only if needed.
- 3+ years of experience in a collections or customer service CALL CENTER environment
- Banking/Card Services highly preferred.
- Intermediate knowledge of Microsoft Office Suite, Data Entry and Typing skills
**Must be able to pass a pre-employment criminal background and credit check**