Temporary Collections Clerk

Des Plaines, IL 60018

Posted: 02/07/2019 Industry: Financial Services Job Number: RSE-CLTR-ORD Pay Rate: $16-20/hr

Large Financial Services Company near O'Hare is in need of a Temporary Collections Clerk to help out with some increased volume in the center.  Estimated length of this assignment would be through the end of March 2019, with potential for extension. 

  • Handle inbound and outbound calls from customers on delinquent accounts.
  • Document customer conversation re: collection efforts.
  • Apply payments to accounts via wires/check by phone
  • Demonstrate strong customer service, including good listening skills, and ability to present multiple solutions. 
  • Various other duties as assigned.

Hours:

Monday- Friday: 8am-5pm or 10am-7pm; might be an occasional Saturday (8am-Noon), but only if needed.

 

  • 3+ years of experience in a collections or customer service CALL CENTER environment
  • Banking/Card Services highly preferred.
  • Intermediate knowledge of Microsoft Office Suite, Data Entry and Typing skills

 

 

**Must be able to pass a pre-employment criminal background and credit check**

 

 

Roseanne Failla
Division Director

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