Customer Care Representatives x 2

Des Plaines, IL 60016

Posted: 02/13/2019 Industry: Distribution Job Number: IS-FS-RSE Pay Rate: $40-45K + quarterly bonus

Large distribution company near Des Plaines is looking to add TWO Inside Sales Representatives to their growing team!  These roles are open due to growth! 


Responsible for: 

  • Daily customer contact (B2B), addressing any questions, issues, concerns re: their accounts or orders
  • Provide quotes for orders/products
  • Working with the sales team and Sales Territory Manager on client sales goals, sales funnel activity
  • Document all conversations into CRM system.
  • Work collaboratively with Account Mangers, Sales team and Technicians to ensure customer satisfaction and revenue growth.
  • Work towards personal KPI goals and achievements


  • 2 or 4 year degree preferred
  • Experience with CRM systems
  • Strong communication skills with a customer service minded approach
  • Strong Microsoft Office Products knowledge, quick and accurate typing/data entry skills (45+ WPM)
  • Driven by performance and sales driven incentives


This role is a base + bonus pay structure.  Bonus is paid out quarterly based on sales goals/achievement. 

Roseanne Failla
Division Director

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