Customer Care Representatives x 2
Des Plaines, IL 60016
Large distribution company near Des Plaines is looking to add TWO Inside Sales Representatives to their growing team! These roles are open due to growth!
Responsible for:
- Daily customer contact (B2B), addressing any questions, issues, concerns re: their accounts or orders
- Provide quotes for orders/products
- Working with the sales team and Sales Territory Manager on client sales goals, sales funnel activity
- Document all conversations into CRM system.
- Work collaboratively with Account Mangers, Sales team and Technicians to ensure customer satisfaction and revenue growth.
- Work towards personal KPI goals and achievements
- 2 or 4 year degree preferred
- Experience with CRM systems
- Strong communication skills with a customer service minded approach
- Strong Microsoft Office Products knowledge, quick and accurate typing/data entry skills (45+ WPM)
- Driven by performance and sales driven incentives
This role is a base + bonus pay structure. Bonus is paid out quarterly based on sales goals/achievement.
