Desktop Support Technician II

Michigan City, IN

Post Date: 01/15/2018 Job ID: DI-DSKSPP Industry: Manufacturing Pay Rate: $22-24/hr

Large manufacturing company in the Michigan City, IN area is seeking to fill a Desktop Support Technician II immediately. 

Role will be responsible for but not limited to:

• Perform basic support of 200+ users on hardware and software including user setup and troubleshooting issues (approx. 50 tickets/day)
• Maintain and store appropriate computer files and records
• Operate server and server software including backup, operating system and administrative tools as directed (x86)
• Provide Level I and Level II help support to all the users. Determine extent of problem, i.e. hardware, usage, or software, and 
take appropriate action directed by supervisor
• Operate in a backup role for Phone System Administrator (Avaya)
• Work at remote facilities for various IT related duties and projects
• Provide web server support for internally hosted web applications
• Manage system backup and server "files", including creation and storage backup files
• Work on creating processes to help improve efficiency and streamlining 
• Various other duties as assigned

• A minimum of 5+ years of experience in Desktop/PC/Server Support (Microsoft SharePoint, Solid Works, VMware, MS, and 
Cisco preferred)
• Experience with Lenovo/Dell and Windows 7
• VBA & Cisco Certifications highly preferred
• Strong communication and follow-up , data entry and clerical skills required



This role is TEMP TO HIRE.  

Susan Skorich
Executive Recruiter

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