Customer Service Representative
Waukesha, WI 53072
Growing manufacturing company in Waukesha is looking to hire a Customer Service Representative. This is a newly created role and is temp to hire. The pay for this position is up to $18/hr to start and the hours are Monday thru Friday, 8am-5pm. The schedule is non-negotiable and all applicants must be able to work this schedule.
- Answer inbound calls
- Take orders from customers and answer any questions they may have regarding products, availability, pricing, quotes, etc.
- Assist sales department with any administrative work and helping with reports
- Entering orders into the system
- Maintain reports
- Completing office tasks
- Work cross-functionally with different departments when needed - ie, walk to the manufacturing floor to check if a product is in stock.
- HS Diploma required
- SAP experience a plus; some type of ERP system experience required
- 1+ years of experience as a CSR within a manufacturing/distribution environment
- Good communication skills
- Ability to use Word, Excel when needed