Customer Service Representative

Waukesha, WI 53072

Posted: 01/09/2019 Industry: Manufacturing Job Number: CSR-MKE Pay Rate: $18/hr

Growing manufacturing company in Waukesha is looking to hire a Customer Service Representative.  This is a newly created role and is temp to hire.  The pay for this position is up to $18/hr to start and the hours are Monday thru Friday, 8am-5pm.  The schedule is non-negotiable and all applicants must be able to work this schedule.

DUTIES

  • Answer inbound calls
  • Take orders from customers and answer any questions they may have regarding products, availability, pricing, quotes, etc.
  • Assist sales department with any administrative work and helping with reports
  • Entering orders into the system
  • Maintain reports
  • Completing office tasks
  • Work cross-functionally with different departments when needed - ie, walk to the manufacturing floor to check if a product is in stock.
  • HS Diploma required
  • SAP experience a plus; some type of ERP system experience required
  • 1+ years of experience as a CSR within a manufacturing/distribution environment
  • Good communication skills
  • Ability to use Word, Excel when needed

Adam Cahill
Sr. Recruiting Manager

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