Customer Service Representative

Carol Stream, IL 60128

Posted: 11/12/2018 Industry: Customer Service Pay Rate: $40k-$50k
  • Address customer concerns and orders based on component availability, machine capacity, and purchasing agreements.
  • Provide customer support to ensure that customers’ needs are met.
  • Respond quickly in resolving shipping issues.
  • Communicate with customers over the phone and/or via e-email.
  • Verify and maintain records, such as advanced shipping notices, using an electronic data interchange system.
  • Work closely with Production Control personnel to obtain data and identify shipping issues.
  • Follow standard work instructions.
  • 3+ years of customer service experience.
  • Manufacturing environment experience preferred
  • Proficient oral and written communication skills
  • Proficient in Microsoft Office

Kyle Pusateri
Recruiting Manager

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