Customer Service / Order Entry Representative

Schaumburg, IL 60173

Posted: 02/28/2020 Industry: Manufacturing Job Number: CSOR-SL Pay Rate: $18-21/hr

Job Description

Growing manufacturing company near Schaumburg is looking for a motivated and detail-oriented Customer Service / Order Entry Representative to join their team.  This role would be a long term contract of 5-6+ months, potentially longer.  Potential temp to hire for the right candidate. 

 

  • Will deal with customers on the phone (B2B, NOT consumer) as well as over email
  • Order entry in SAP (required)
  • Handling warranty claims (Returned Merchandise Authorization module in SAP – RMAs)
  • Manage Client invoicing inquiries
  • Entering labor orders for the warranty claims/returns, negotiate labor rates (with direction from Director)

Job Requirements

  • 3+ years of experience in Customer Service and Order Entry (within a corporation, RETAIL is NOT applicable)
  • SAP software experience is REQUIRED
  • Must be flexible, versatile and able to switch gears quickly.
  • Reliable and dependable, with demonstrated strong attendance record.

 

Hours:  Monday - Friday:  7:30am - 4:30pm

 

 

Meet Your Recruiter

Roseanne Failla
Division Director

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