Customer Care Representatives x 2
Des Plaines, IL 60016
Large distribution company near Des Plaines is looking to add TWO Inside Sales Representatives to their growing team! These roles are open due to growth!
- Daily customer contact (B2B), addressing any questions, issues, concerns re: their accounts or orders
- Provide quotes for orders/products
- Working with the sales team and Sales Territory Manager on client sales goals, sales funnel activity
- Document all conversations into CRM system.
- Work collaboratively with Account Mangers, Sales team and Technicians to ensure customer satisfaction and revenue growth.
- Work towards personal KPI goals and achievements
- 2 or 4 year degree preferred
- Experience with CRM systems
- Strong communication skills with a customer service minded approach
- Strong Microsoft Office Products knowledge, quick and accurate typing/data entry skills (45+ WPM)
- Driven by performance and sales driven incentives
This role is a base + bonus pay structure. Bonus is paid out quarterly based on sales goals/achievement.