Customer Care Associates x 2

Deerfield, IL 60015

Posted: 11/08/2018 Industry: Manufacturing Pay Rate: $45-50K annually

Large Industrial Manufacturer near Deerfield, IL is seeking two strong Customer Care Associates to join their team.  These roles are open due to growth and direct hire. 

 

Responsibilities included:

  • Order entry and processing
  • Working with internal departments to address customer inquires re: product availability, inventory/stock and shipments.
  • Support sales representatives on customer inquires, build rapport and relationships with core accounts.
  • Travel locally when needed with sales representatives
  • Able to problem solve and follow-up and follow-through on requests/inquiries.
  • Other duties as assigned. 
  • 3+ years of customer service experience - NON-call center
  • Have strong follow-up and follow-through skills, ability to build strong relationships with accounts
  • Able to communicate effectively with customers, external and internal departments
  • Spanish fluency preferred
  • Strong career stability

Roseanne Failla
Division Director

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