Customer Care Associates x 2
Deerfield, IL 60015
Large Industrial Manufacturer near Deerfield, IL is seeking two strong Customer Care Associates to join their team. These roles are open due to growth and direct hire.
- Order entry and processing
- Working with internal departments to address customer inquires re: product availability, inventory/stock and shipments.
- Support sales representatives on customer inquires, build rapport and relationships with core accounts.
- Travel locally when needed with sales representatives
- Able to problem solve and follow-up and follow-through on requests/inquiries.
- Other duties as assigned.
- 3+ years of customer service experience - NON-call center
- Have strong follow-up and follow-through skills, ability to build strong relationships with accounts
- Able to communicate effectively with customers, external and internal departments
- Spanish fluency preferred
- Strong career stability