Call Center Representative

Brookfield, WI

Posted: 09/25/2020 Industry: Consumer Services Job Number: ADT-CSR-RSE Pay Rate: $15/hr

Job Description

Consumer Services company near Brookfield, WI is looking to add a strong Customer Care Representative to their team to help out through the end of the year to help with project deadlines.  


  • Field incoming calls re: sign-ups and account renewals, answer questions on course offerings and details on enrollment as well as account technical difficulties (resets, login, etc...)
  • Will be responsible for customer service inquiries on various platforms, phone, email, and chat. 
  • Able to handle escalated calls in a calm and professional manner. 
  • Follow up where appropriate to ensure issues/concerns are resolved.  
  • Various other duties as assigned.
  • TEMPORARY through end of year.


Job Requirements

  • 1-3 years of Customer Service experience required
  • Technologically savvy - able to navigate within multiple system and screens all day.
  • Friendly and professional demeanor, strong phone presence
  • Reliable and dependable, able to commit to the duration of the assignment. 

Meet Your Recruiter

Roseanne Failla
Division Director

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