ACH Operations Administator
O'Hare Area, IL
Mark/Ryan is seeking an ACH Operations Administrator for a client near O'Hare. Hours are Monday-Friday 2:30-11pm.
- Create profiles in system for file processing
- Receive and log ACH file transfers from customers accurately
- Monitor window processing and follow up on identified errors
- Perform end of day processing for large customer originators
- Research and process exception items and balances or analyzes bank records for accuracy, recommending remedial measures.
- Provide superior customer service to customers. This includes responding to customer inquiries, troubleshooting and resolving issues, and follow-up both by telephone and email.
- Maintain current knowledge of ACH rules and electronic banking platform.
- Other duties may be assigned.
- High School Diploma or higher
- 2+ years of ACH or Payment
- Proven capability to complete accurate data entry/transaction processing.
- Advanced computer skills
- Must be detail oriented
- Must be able to work independently and be self motivated